Any unwanted product must be returned within 30 days from the moment your RIVIPARTS order is shipped. Refunds are issued for the product value - no credit is issued back for shipping.
To start the return process, click the START YOUR RETURN link below and complete this process:
Please note that in order to receive a full refund, all items must be returned unused and in the same condition you received them. If an item is returned damaged or in an unsuitable condition, no refund will be given. All items are inspected on return.
Please also retain any proof of return postage receipts should something get lost in transit.
If you ordered the wrong product or want to exchange an item for something different, that is no problem. Typically this is treated as a return replacement. Most of the time a code can be issued so the second shipment is send to you at no cost.
Instead of using the return link above, please use the Contact Us link so we can collaborate on details.